Cray System Management Documentation > CSM Troubleshooting Information > known issues > Hang Listing BOS V1 Sessions

Hang Listing BOS V1 Sessions

Overview
Symptoms
Remedy
Prevention

Overview

BOS v1 loses the ability to list its sessions after too many of them exist in its database. This has only been observed happening when the total number of BOS v1 sessions in the database is well over 1000.

Symptoms

When this situation occurs, attempts to list BOS v1 sessions using the API or CLI will hang. This may also be noticed when performing the Validate CSM Health procedure – the cmsdev test tool will exhibit the same hang when it tries to query BOS v1 for a session list.

(ncn-mw#) In order to confirm that these hangs are the result of this problem, run the following command:

kubectl -n services logs --max-log-requests 50 -l app.kubernetes.io/name=cray-bos | \
    grep -C4 'Received message larger than max'

If the problem being described on this page is happening on the system, then the output should contain something similar to the following:

WARNING:bos.server.dbclient:Connect failed to cray-bos-etcd-client.  Caught <_InactiveRpcError of RPC that terminated with:
        status = StatusCode.RESOURCE_EXHAUSTED
        details = "Received message larger than max (4870618 vs. 4194304)"
        debug_error_string = "{"created":"@1682101300.469469814","description":"Error received from peer ipv4:10.26.231.219:2379","file":"src/core/lib/surface/call.cc","file_line":966,"grpc_message":"Received message larger than max (4870618 vs. 4194304)","grpc_status":8}"

Remedy

The remedy to the situation is to manually delete the BOS v1 sessions from the underlying BOS etcd database.

(ncn-mw#) Identify the name of a BOS etcd pod.

BOS_ETCD_POD=$(kubectl get pods -n services -l app=etcd,etcd_cluster=cray-bos-etcd \
                | grep Running | head -1 | awk '{ print $1 }')
echo "${BOS_ETCD_POD}"

Example output:

cray-bos-etcd-hwb88pqklg

(ncn-mw#) Optionally, list the number of entries in the BOS v1 session database.

Note: This number does not equal the number of BOS v1 sessions, because each session creates multiple entries in the database.
```
kubectl exec -n services -it "${BOS_ETCD_POD}" -c etcd -- sh -c \
    'ETCDCTL_API=3 etcdctl get /session/ --prefix --keys-only' | grep "^/session/" | wc -l
```
Example output:
```
10836
```
(ncn-mw#) Delete all of the BOS v1 sessions from its database.

The output of this command is the number of entries deleted from the database.
```
kubectl exec -n services -it ${BOS_ETCD_POD} -c etcd -- sh -c \
    'ETCDCTL_API=3 etcdctl del /session/ --prefix'
```
Example output:
```
10836
```
(ncn-mw#) Verify that BOS v1 sessions are now able to be listed.
```
cray bos v1 session list --format json
```
Expected output:
```
[]
```

Prevention

This situation can be prevented by periodically deleting completed BOS v1 sessions. Alternatively, using BOS v2 will also prevent the problem, because BOS v2 is not subject to this limitation; in addition, BOS v2 includes automatic cleanup of old completed sessions.