During some node rebuilds (including those that happen during Stage 1 and Stage 2 of the CSM upgrade process), the SLS Postgres database gets into a bad state, causing SLS to become unhealthy. This page outlines how to detect if this has happened and provides a remediation procedure.
Note: If encountering this during a CSM upgrade, then at this point of the upgrade process, the system has not yet upgraded the CSM services themselves. Because of that, the documentation for the source CSM version still applies, and this page includes links for both the current CSM version (1.3) and for the previous CSM version (1.2).
This procedure can be run on any master or worker NCN (unless it is the node being rebuilt).
Get a token to use for API requests to SLS.
TOKEN=$(\
set -o pipefail
secret=`kubectl get secrets admin-client-auth -o jsonpath='{.data.client-secret}' | base64 -d` &&
curl -s -S -d grant_type=client_credentials \
-d client_id=admin-client \
-d client_secret="$secret" \
https://api-gw-service-nmn.local/keycloak/realms/shasta/protocol/openid-connect/token |
jq -r '.access_token') ; [[ -n $TOKEN ]] && echo "Token obtained" || echo "Error getting token"
Expected output:
Token obtained
Perform basic SLS health check.
curl -iskH "Authorization: Bearer $TOKEN" https://api-gw-service-nmn.local/apis/sls/v1/health ; echo
Example output if SLS is healthy:
HTTP/2 200
date: Fri, 17 Jun 2022 16:23:22 GMT
content-length: 58
content-type: text/plain; charset=utf-8
x-envoy-upstream-service-time: 4
server: istio-envoy
{"Vault":"Enabled and initialized","DBConnection":"Ready"}
Note that the first line of expected output includes 200
as the status code of the response. If that
is not the case, or if other errors are seen, proceed to Remediation.
Perform a basic SLS liveness check.
curl -iskH "Authorization: Bearer $TOKEN" https://api-gw-service-nmn.local/apis/sls/v1/liveness ; echo
Example output if SLS is functioning:
HTTP/2 204
date: Fri, 17 Jun 2022 16:25:26 GMT
x-envoy-upstream-service-time: 3
server: istio-envoy
As with the previous command, validate that the status code on the first line matches the expected output (204
in
this case). If a different status code is returned, or other errors are seen, proceed to Remediation.
Perform a basic SLS query.
This query lists all nodes in the system with the Management
role.
curl -skH "Authorization: Bearer $TOKEN" https://api-gw-service-nmn.local/apis/sls/v1/search/hardware?extra_properties.Role=Management | jq
Example output if SLS is working:
[
{
"Parent": "x3000c0s1b0",
"Xname": "x3000c0s1b0n0",
"Type": "comptype_node",
"Class": "River",
"TypeString": "Node",
"LastUpdated": 1654191069,
"LastUpdatedTime": "2022-06-02 17:31:09.155802 +0000 +0000",
"ExtraProperties": {
"Aliases": [
"ncn-m001"
],
"NID": 100010,
"Role": "Management",
"SubRole": "Master"
}
},
["...omitting many lines for readability..."],
{
"Parent": "x3000c0s7b0",
"Xname": "x3000c0s7b0n0",
"Type": "comptype_node",
"Class": "River",
"TypeString": "Node",
"LastUpdated": 1654191069,
"LastUpdatedTime": "2022-06-02 17:31:09.155802 +0000 +0000",
"ExtraProperties": {
"Aliases": [
"ncn-w004"
],
"NID": 100004,
"Role": "Management",
"SubRole": "Worker"
}
}
]
If the query fails, proceed to Remediation.
If all of the API calls provide expected output, then SLS appears to be working properly. In that case, the rest of this page should be skipped.
If a check in the previous section indicates that SLS is not working properly, then check the status of the SLS Postgres database.
kubectl get postgresql cray-sls-postgres -n services
Expected output if the database is healthy:
NAME TEAM VERSION PODS VOLUME CPU-REQUEST MEMORY-REQUEST AGE STATUS
cray-sls-postgres cray-sls 11 3 1Gi 157d Running
STATUS
is SyncFailed
:
SyncFailed
.SyncFailed
.